I was asked some months ago to assist a masters student in some research they were undertaking into the role of conversation in knowledge exchange. The intention was to look at the challenges and barriers to communication and what techniques and approaches can help overcome them especially
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Every once in a while a news item emerges that comments, in one way or another, on the perennial issue of failure and cost in big public sector IT procurement projects. I will, as the occasion demands, trot out my standard explanations as to why this will continue to
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